I have followed Tai through 3 locations, well over 10 years. Unfortunately, I live a few hours away but every time I visit the Harrisonburg area I see Tai. She’s worked her magic on me with ongoing arthritis and after 3 surgeries. She’s truly my knight in shining armor. She’s professional yet personable and listens to your needs, the spa environment is perfect. If I go elsewhere around home I am always disappointed because Tai IS the best!